Frequently asked questions

1. What types of products do you offer?

We offer a wide range of high-quality vitamins, minerals, herbal supplements, and performance enhancers to support immunity, energy, sleep, digestion, and overall well-being.

2. Are your products safe and tested?

Yes. All our products are sourced from reputable manufacturers and are third-party tested for purity, potency, and safety. We only carry supplements that meet strict quality standards.

3. How do I know which supplements are right for me?

We recommend checking out our blog and product descriptions for guidance. If you're unsure, it's always best to consult with a healthcare provider.

4. Do you offer international shipping?

Yes, we ship worldwide.

5. What is the delivery price?
  • Europe: €8 flat rate

  • Other countries: €15 flat rate

    We aim to keep shipping simple and transparent. Delivery fees are calculated at checkout based on your location.
6. How long will it take to receive my order?

Europe: Estimated delivery within 2–5 business days

International Orders: Estimated delivery within 7–15 business days (depending on customs and location)

You will receive a tracking number via email once your order has been dispatched.

7. Can I return or exchange a product?

Yes, we offer returns within 14 days of receiving your order. Products must be unopened, unused, and in their original condition.

8. When will I receive my refund?

Once we receive and inspect your returned item, we’ll issue a refund to your original payment method within 5 business days.

9. How should I store my supplements?

Store supplements in a cool, dry place away from direct sunlight. Always keep them sealed and out of reach of children.

10. Can I take multiple supplements at once?

It depends on the product. Some combinations are beneficial, while others may require timing adjustments. Consult with a healthcare professional before combining supplements.

11. How can I contact customer support?

 You can reach our support team via email at [email protected]. We typically respond within 24 hours on business days.