This Privacy Policy describes how EVITALS LTD (“NutriVit Shop”, “we”, “our”, or “us”) collects, uses, and shares your personal information when you visit or make a purchase from nutrivitshop.com (the “Site”), use any of our services, or otherwise interact with us (collectively, the “Services”).
By accessing or using our Services, you agree to the practices outlined in this Privacy Policy. If you do not agree, please do not use the Services.
- Updates to This Policy
We may update this Privacy Policy occasionally to reflect changes to our practices or for legal, operational, or regulatory reasons. Updates will be posted here, along with the revised “Last Updated” date. We will also take steps required by law to notify you of significant changes.
- 2. What We Collect and Why
We collect personal information to provide, improve, and secure our Services, and to meet legal obligations. Below is a breakdown of the types of data we collect and how it’s used.
Information You Provide Directly
- Contact Details: Name, email, phone number, shipping and billing address.
- Order Information: Products purchased, transaction info, delivery info.
- Account Information: Username, password, preferences.
- Support Requests & Messages: Any content or attachments you submit to us.
Purpose: To process your orders, deliver customer support, manage your account, and send order updates.
Information We Collect Automatically
When you use our Site, we automatically gather:
- Device Information: Browser type, IP address, time zone, cookies, device ID.
- Usage Data: Pages viewed, time spent, links clicked, cart activity.
Purpose: To improve site performance, tailor content, and run analytics.
Information from Third Parties
We may receive information from:
- Payment processors (for secure transaction verification)
- Shipping partners
- Marketing & ad platforms (for analytics and personalization)
Purpose: To fulfill orders, prevent fraud, and deliver personalized experiences.
- How We Use Your Information
- To process transactions and manage your account
- To provide order updates, returns, and customer support
- To personalize your experience and send promotional emails (with your consent)
- To protect against fraud or misuse
- To comply with legal obligations
- Cookies and Tracking Technologies
We use cookies and similar technologies (pixels, SDKs, etc.) to:
- Recognize returning users
- Remember preferences
- Analyze site usage
- Deliver personalized ads
You can manage or disable cookies in your browser settings, though this may impact site functionality.
- How We Share Your Information
We may share your personal data with:
- Service Providers: Payment gateways, logistics providers, analytics tools
- Affiliates: Within our business group for operations
- Legal/Regulatory Bodies: As required by law or in legal proceedings
- In Business Transfers: Such as mergers or asset sales
We do not sell or rent your personal data. In some regions, certain disclosures for advertising may be considered a “sale” under law. See Section 9 below to manage those preferences.
- User-Generated Content
If you post reviews or comments, those may be visible to the public. We are not responsible for how others use this publicly shared content.
- Links to Third-Party Websites
Our website may contain links to third-party sites. We do not control or endorse these sites and are not responsible for their privacy practices. Please review their policies before submitting personal information.
- Children’s Privacy
Our Services are not intended for individuals under the age of 16. We do not knowingly collect data from minors. If you believe a child has provided us with personal data, please contact us to request deletion.
- Your Rights and Choices
Depending on your location, you may have the following rights:
- Access: Request what data we hold about you
- Correction: Fix incorrect personal data
- Deletion: Request we erase your personal data
- Portability: Receive a copy of your personal data
- Opt-Out: Limit or stop certain uses, like targeted advertising
- Withdraw Consent: If we rely on your consent for processing
- Appeal: Dispute decisions about your privacy requests
You can manage email preferences via the unsubscribe link in our emails.
To make a privacy request, contact us at [email protected]. We may need to verify your identity before processing requests.
- International Users
If you’re accessing the Site from outside the UK or EU, be aware that your data may be processed and stored in countries with different data protection laws. We use standard contractual clauses or similar legal mechanisms for cross-border transfers.
- Security and Data Retention
We use reasonable safeguards to protect your information but cannot guarantee absolute security.
We retain your data only as long as necessary—for example, to fulfill your order, comply with laws, or resolve disputes.
- Contact Us
For questions, requests, or complaints regarding this Privacy Policy or your data:
EVITALS LTD
Corner Chambers, 590a Kingsbury Road, Birmingham, United Kingdom, B24 9ND
Company number: 16375229
Warehouse: Rua das Pretas, n.º 43, 2.º andar, sala 5, Funchal, Portugal
+44 7360 892339